How to request deletion
- Enter the account holder's name and registered email. Include the registered mobile number so support can locate and verify the account.
- Choose “Account deletion request” as the subject and state whether the account is Customer or Captain. Do not send an OTP, MP, password, bank credentials, or identity document through this form.
- Support will need to verify account ownership using a safe process before acting. Do not send a one-time code in the request.
What happens next
Account deletion is not currently an in-app automated feature in the inspected project. After verification, the operator must process the request and explain what has been deleted or deactivated. Ride, payment, safety, fraud-prevention, Captain review, or other records may need to be retained where required or justified; exact categories and periods must be determined by the operator and applicable law.
Processing and contact
No processing deadline is promised until the owner sets one. The request channel is not active until a verified recipient and non-log mail transport are configured. If you cannot use the form, use a verified privacy or support address when published.
Privacy contact: owner to configure before publishing