FOR CUSTOMERS
Plan your ride in the app
Choose an available service category, enter pickup and destination details, and submit a request. A ride is not confirmed until a Captain accepts it.
Open Customer app →A mobility platform for everyday journeys
Getting there should feel clearer.
YORIDE brings customers and Captains together through a ride-booking platform. Explore the apps, review how the service works, and find the policies and support information in one place.
Need help? Contact supportPickup
Destination
YRIDE REQUESTIN APP
FROMChoose your pickup
TOSet your destination
Ride details are confirmed in the app↗
Illustrative interface · not a live ride or map
01 Request in the Customer app02 Captain acceptance is required03 Review ride details in app
THE PLATFORM
One platform. Two sides of every ride.
FOR CAPTAINS
Apply, verify, and get ready
Register with your mobile number, complete the application and document review, and wait for the required Admin approval before accessing ride features.
Open Captain app →SERVICE CATEGORIES
Explore what the app lists
Categories and availability are controlled in the app. A listed category does not guarantee service in your location or at a particular time.
Bike
Listed in app · availability varies
Car / Taxi · Private
Listed in app · availability varies
Car / Taxi · Shared
Listed in app · availability varies
Auto
Listed in app · availability varies
Loading Pickup
Listed in app · availability varies
Tractor / Water Tanker
Listed in app · availability varies
Parcel
Coming Soon
SAFETY & SUPPORT
Know what to expect.
Use accurate account details, review the trip information shown in the app, and contact support about account, ride, or payment concerns. Captain access is subject to identity/document review and approval.
Help, FAQ & safety✓
Account verificationOTP-based access is used where configured. Do not share a one-time code.
✓
Captain reviewRequired documents are submitted for Admin review before eligibility.
✓
Clear policiesReview cancellation, payment, privacy, and account deletion information.
QUESTIONS?
Find the right next step.
Answers about bookings, OTP access, Captain applications, cancellations, payments, and safety.